Shipping & Returns

Refunds and Exchanges

  • Detailed photos and descriptions have been provided for each item listed in our store so that you're aware of what you'll be receiving.

  • All sales are final. No returns are currently being accepted. 

 

Shipping

  • All shipments are sent in 2-3 days with tracking code.

  • Packages are shipped to the address you provide at the time of checkout, so please be sure to provide us with the correct address.

  • TheVisionaries.ca is NOT responsible for lost/stolen packages due to incorrectly supplied addresses.

  • TheVisionaries.ca is NOT responsible for damaged/tampered packages or items. If you need to file a claim or if you suspect your package has been tampered, contact your local postal providers/authorities.  

  • Contact Us For Any Questions.

 

I Want To Pickup My Order

  • No shipping charges will be applied if order is picked up in-person in Montreal and paid with cash. If this option serves you best, please select the "Cash on Delivery" option during checkout. Bex will be in contact with you to schedule a pickup date and time.